On the latest Technicolor TG582n routers we’ve been sending out for use with our Broadband packages in some network setups incoming calls are not being received on handsets and softphones inside the network. This is due to an issue with the treatment of data packets over the NAT protocol. The previous workaround was to use [...]
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Just had some useful feedback from a client: “Hi Pete, I just wanted to update you on this in case you have calls from anyone else about this issue. I registered our fax number with http://www.fpsonline.org.uk/fps/ and since then we don’t appear to have received any spam faxes! Kind Regards, Dani Cass” I hope this [...] 1. Planning Reliable business telephony cannot be achieved without planning. The first two questions to ask are: How many extensions are required? How many concurrent calls must be supported? Knowing these requirements you should then be in a good position to think about: Connectivity – Will it have to handle data and voice, or just [...] We have just created a guide (with screenshots) for configuring SJphone to run on a Mac computer with our VoIP Advantage service. You can view the guide here: http://voipadvantage.co.uk/setting%20up%20sjphone%20on%20a%20mac%20to%20use%20voip%20advantage.pdf |
 
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