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We’re pleased to launch our new Call Barring feature

In recent months many VoIP providers have seen a large increase in attempted fraudulent activity on their platforms. So, as part of our commitment to keeping our customers safe, we are introducing a new feature to our VoIP service: Call barring.

Call barring will allow you to select which destinations (e.g. specific countries, premium rate [...]

Calendar based routing over Easter

This week I had a good example from a client needing to use calendar based routing. Like many people he is taking advantage of the multiple bank holidays and is having a long break abroad by taking off the 3 working days between the bank holidays.

While he is abroad he no longer wants his [...]

New Call Parking Feature

We are pleased to announce that our VoIP service now has Call Parking functionality.

Call parking is simple. A user dials #*700 on their phone to transfer a call to a parking bay. The caller is put on hold and a four digit reference is read out to the person that parked the call.

Pass this [...]

New call routing features now released

This month we have released three new features based on suggestions posted on our feedback system.

We have now introduced caller ID based routing, calendar based routing and PIN access control to help make your phone system work the way you need it to.

Caller ID based routing This feature allows you to route [...]

Important 0870 Charge Information

From August 1st calls made to 0870 numbers from VoIP Advantage lines will be included in all our Unlimited call plans, meaning even more free calls. If you’re a customer without inclusive minutes, don’t worry, as the standard call charge will drop from 7 pence per minute to just 1.25 pence per minute, a great [...]

VoIP Adapter Updated

We have just updated the VoIP Adapter (combine your analogue phone with a VoIP service) we supply from the Flexor 151 to the Grandstream HT-502 VoIP Adapter. This product is one of the choices included within our All Inclusive Calls Packages.

The Grandstream HT-502 VoIP Adapter has the following features:

Combine your analogue phone for [...]

New Service – Remote Call Forwarding

I’m pleased to announce that we have a new service available to our customers: Remote Call Forwarding.

This is a simple and cost effective way of routing any number to any existing PSTN number. This is normally used if you want to add a new telephone number, probably a ‘professional’ number (e.g. an 0800 or [...]

Inclusive minute packages improved

We have now amended our inclusive minute packages to aggregate all the bundled minutes to be used across all extensions designated to use unlimited packages. So if we have three UK packages with 4000 minutes then there are 12000 minutes available in total to be shared by all the nominated extensions. Please note, the call [...]

3 Mobile Call Cost Reduction

We are pleased to announce that effective immediately, we have reduced the cost of calling 3 mobile numbers. Our pricing is now in line with calling costs to all other mobile networks. Peak Calls are now 10ppm, off-peak 9ppm, and weekend calls 6ppm.

USA Toll Free Numbers

We now offer USA Toll Free Numbers in the format +1 866 xxxxxxx and +1 877 xxxxxxx for just a low £1 per month supplement to our standard package prices. Calls to Toll Free numbers are charged to you at 3 pence per minute.