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Our VoIP platform provider is Gradwell, who on Thursday night joined the prestigious Deloitte Technology Fast 50. This is a ranking of the country’s 50 fastest growing technology companies over the last five years. Gradwell was ranked in the Top 50 in the UK and in the Top 5 in the South West. Full 2009 [...] Last week our users may have noticed a few changes to their VoIP control panel. The changes are part of an ongoing project of enhancements to create a more user-friendly interface. The most recent release saw improvements to the right hand side menu navigation. Links are now grouped into categories, such as Account Management or [...] Our VoIP platform supplier Gradwell experienced some server failures in January which led to a few weeks of very poor quality voice service. They believe this is now probably fixed and have just released an excellent explanation of what went wrong, what they have done to fix the issues and what they have done and [...] I apologise to our customers affected by the network issues yesterday. I’ve detailed below the events of the afternoon as reported by our platform provider Gradwell and we are told that these same issues should not happen again. Network issue We are currently aware of an issue which is affecting our virtualised network in London. [...] We provide our VoIP service in partnership with Gradwell Ltd and we’re extremely pleased to announce that Gradwell have been awarded “Best Business VoIP 2008″ at the ITSPA Awards. They beat rivals such as BT, Enta, Hipcom, Inclarity, Voipfone and Viatel. Eli Katz, Chairman of ITSPA, said: “A distinguished panel of judges representing the thought [...] 3 Mobile UK rate change There has been a significant rate change for calls to Three mobile and, therefore, our retail rates for these calls has changed. Calls to Three Mobile phones will now cost: * Peak: 10 pence per min (ppm) * Off Peak Weekdays: 9ppm * Weekends: 16ppm We can now Port Virgin Media (Telewest/NTL) as well as BT, Energis, VoIP numbers and Directory Enquiries! It is now possible to port all BT and Virgin Media geographic area code telephone numbers. Non-geographic numbers beginning with 08 (e.g 0800, 0870, 0845) supplied by BT or Energis can also be ported. We regret that we [...] We are pleased to announce that VoIP Advantage now route calls to 118 numbers! Our guide to Porting your telephone number (usually from BT) has just been updated and we’ve updated our Porting Form so that you should only need to complete one form from now on. The guide and form are available on http://voipadvantage.co.uk/help/porting/. |
 
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