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Does your business make international calls on a regular basis? Do you have employees at multisite offices or in remote locations?
If so, you might want to consider getting Voice over Internet Protocol (VoIP) for your business calls. With VoIP, you connect callers by taking advantage of the internet to transmit and receive data signals. [...]
We are constantly working to improve the security for our customers and reduce the risk of fraud.
As part of this effort, we have now deployed the Gradwell VoIP Security Scanner, which periodically checks the SIP devices connected to our network for known insecurities, such as unlocked VoIP phone web administration interfaces.
You may see [...]
We have recently deployed an update to the VoIP control panel which changes the way passwords are generated for hosted VoIP extensions.
Customers are no longer be able to specify their own password in the control panel. Instead they are only able to generate a new password. This password is a 16 character string and [...]
VoIP is short for Voice over Internet Protocol. VoIP is used as a general term for methods of communicating by voice over the Internet or other computer networks.
Other terms used for VoIP: * IP telephony * Internet telephony * Voice over broadband * Broadband telephony * Broadband phone
For VoIP over the internet you [...]
1) Free calls – You can call colleagues, clients, suppliers and well, anyone in the world that has VoIP, for free from your VoIP service.
2) Cheap calls – If you can’t call VoIP to VoIP, then you can make extremely low-cost calls to users without VoIP. There is a charge, but it’s much cheaper [...]
I now have a few customers of VoIP Advantage who use PCs running different flavours of Ubuntu as their operating system. This morning I helped a client set up a softphone to connect to our VoIP service from a PC running Ubuntu 9.04.
I discovered that the built in softphone Ekiga was a nightmare to [...]
As a VoIP Advantage user we are now able to let you know from your desk if a colleague is on the phone.
The Busy Light Fields (BLF) shows you the status of your colleagues’ phonelines via the lights on your desk phone. Letting you see, quickly and easily, if they are on the phone, [...]
One of the benefits of hosted VoIP is the ability to add telephone numbers that aren’t VoIP telephone numbers to the VoIP system.
For example, one of my clients just rang me from his mobile, saying that all his staff were out of the office at key meetings and that there was no one to [...]
There are many factors to take into account when providing VoIP telephony.
The Definition of a Packet is:
Data sent across the internet is broken down into parts of a certain size (measured in bytes). These are called packets. Each packet carries the information to help it to its destination. The packets are then sent [...]
I listened to a good talk yesterday at the Unified Communications show at Olympia. This talk was by Chris Wortt (EMEA Manager for VoIP at Polycom) and was about helping decision makers understand VoIP technologies and standards in order to develop a suitable communication strategy for their business.
Chris was a good speaker and managed [...]
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