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I listened to a good talk yesterday at the Unified Communications show at Olympia. This talk was by Chris Wortt (EMEA Manager for VoIP at Polycom) and was about helping decision makers understand VoIP technologies and standards in order to develop a suitable communication strategy for their business. Chris was a good speaker and managed [...] We recently tested a number of different softphone clients running on Macs. The phones we tested included SJPhone, Zoiper, X-Lite & Express Talk. Based on ease of setup, call quality and the useability/look and feel of the phones in everyday use there was a clear winner: Express Talk from NCH Software. [...] I’m often asked what we recommend to use to check the speed of an internet connection. The answer is we recommend TestYourVoIP.com and SpeedTest.net. When running a test at testyourvoip.com, use the destination of London from a PC plugged into the same network. My result on TestYourVoip (from a Be Broadband connection) looks like this: [...] A friend asked me yesterday what benefits hosted VoIP has for start-ups and small businesses. So I’ve had a go at outlining the more obvious reasons below: You can get a phone number without having to get a new BT line installed for it; It can grow with you, as it is scaleable to as [...] In these times of Credit Crunch and recession, one of the areas that businesses may be able to save money is by moving their telephone services to a hosted VoIP provider (such as ourselves). For those who don’t know the terminology, hosted VoIP is the routing of voice conversations over the internet through any IP-based [...] A pretty good talk on interference affecting Wireless LANs by Mohamed Zouire of AirMagnet Inc. Roughly divided into two types: 1) Interference caused by Wireless (802.11) devices. Main causes being: too many devices on the same channel; and adjacent channels being used (leave a 3 channel gap if possible). 2) Interference caused by other stuff [...] I heard a good talk from Marcus Birkl (Siemens) this morning. Some great statistics: * 41% of employees operate away from their desks (Yankee Group); * 33% of mobile calls originate within the enterprise’s premises (Frost & Sullivan). He talked about convenience causing more mobile than deskphone calls. This made me think that convenience leads [...] One of the potential drawbacks of VoIP is that your calls come in over your internet (generally broadband or cable) connection and that has a limited capacity. A busy office might only be able to handle 3 or 4 phone calls at once over their standard broadband connection. So, what happens when you want to [...] For a while now I have been testing SJphone as an alternative to eyeBeam for our own use softphones. This week we completely migrated our internal usage to SJphone from eyeBeam. We appear to have far better sound quality in the calls. Call transferring seems to work absolutely fine. It is pretty easy to use [...] |
 
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