Comments for VoIP Advantage

Comment on eyeBeam – Transfer a call by admin

admin — Mon, 21 Nov 2011 14:44:29 +0000

Hi Anantha, the only way I can think of to do this is to do it for every call by turning on forwarding. When forwarding is enabled all calls will automatically be forwarded to another telephone number.

Comment on eyeBeam – Transfer a call by Anantha

Anantha — Mon, 21 Nov 2011 14:29:16 +0000

Hi,
I have one query about unattended Transfer. Is it possible in eyebeam to perform unattended Transfer without sending hold invite?

Now when we perform unattended transfer i.e when we first click Xfer button, the call leg is holded and after entering the number and pressing Xfer again sends REFER message.
Is it possible to bypass that hold message and send REFER message directly in eye beam?

Comment on Number reservation by admin

admin — Mon, 19 Sep 2011 10:10:48 +0000

Hi, at the moment you can make calls to Qatar (+974) from as little as 16.18ppm excluding VAT. Note: this is based on the lowest off-peak rate to this country code.

Comment on Number reservation by Albert

Albert — Mon, 19 Sep 2011 09:10:09 +0000

i want to use eyebeam from my home to call my brother in Qatar so tell me the cost i have to pay

Comment on Multi User VoIP UK Minutes Bundle by Sudish

Sudish — Fri, 01 Jul 2011 12:12:36 +0000

I have just gone through your website. I am interested to take your “Multi User VoIP UK Minutes Bundle” but i need more specification (details) of rate and minutes.

Basically we are UK based company and we are dialing in UK.

Regards,
Sudish

Comment on Help by admin

admin — Wed, 15 Jun 2011 10:09:23 +0000

Hi Marc, it depends on whether you are looking for remote listen in to calls, or you don't mind sitting next to the caller and listening in. If you are sitting next to your sales guy, you could use 2 3.5mm jack headsets and a splitter to listen in:

Comment on Multi User VoIP UK Mobile Minutes Bundle by admin

admin — Wed, 15 Jun 2011 08:09:30 +0000

Hi Anchit, our international minutes bundle includes calls to Australia, more info here: http://voipadvantage.co.uk/prices/multiuservoip/multiuservoipinternationalunlimited/

Comment on Multi User VoIP UK Mobile Minutes Bundle by anchit saxena

anchit saxena — Tue, 14 Jun 2011 16:15:58 +0000

i want to know that is there any plan do u have in which we can get unlimited call for uk and austrailia???

Comment on Help by Marc McAdam

Marc McAdam — Mon, 13 Jun 2011 21:19:04 +0000

Hello,

I have been using Voip advantage for a few months now for my own sales calls.

I have now started a few sales guys and will be looking to have up to 30 users active as of next week.

I am currently using simple soft phones (eyebeam) to connect and make calls.

Basically I’m looking for a way to monitor (listen in) to calls as they are made. The record function is great but the ability to listen in to calls would be great.

I’m curious to find out if there is a way to do this through the hosted voip or using the Counterpath softphones installed, without installing a soft PBX like 3cx to route the calls. If not then what would be the cheapest option.

Any help would be greatly appreciated!

Regards,

Marc

Comment on eyeBeam by admin

admin — Thu, 26 May 2011 07:48:53 +0000

Hi, sounds like your eyeBeam is not sending button presses/tones through DTMF correctly. On eyeBeam dial ***7469 to access the settings. Then filter for DTMF and/or 2833. One of the following DTMF choices should be enabled. Try enabling each one and seeing which works with your SIP provider:

To send DTMF in INFO SIP method
system:dtmf:force_send_in_band = 0
rtp:2833:enabled = 0

To send DTMF using RFC 2833
system:dtmf:force_send_in_band = 1
rtp:2833:enabled = 1

To send DTMF as tone:
system:dtmf:force_send_in_band = 1
rtp:2833:enabled = 0